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Privacy policy

Last updated: 1 August 2026. This policy explains what personal data [Legal Entity Name] S.L. collects, why we collect it and what rights you have.

Who we are

[Legal Entity Name] S.L., trading as Luna Pilates Studio, operates this website and the studio at [Street address], [City], [Postal code], [Country]. For any privacy question, write to hello@lunapilatesstudio.com.

What we collect

  • Contact details you give us: name, email address, phone number.
  • Booking and health information you choose to share, such as injuries or pregnancy, so we can teach you safely.
  • Payment records processed by our payment provider. We do not store full card numbers.
  • Basic technical data from our web host, such as IP address and browser type, used to keep the site secure.

Why we use it

  • To answer enquiries and manage class bookings and memberships.
  • To keep you safe in class and adapt exercises to your needs.
  • To meet our legal, accounting and insurance obligations.
  • To send studio updates, only if you have asked to receive them.

Cookies and analytics

This website does not use advertising cookies or third-party tracking. Any cookies set are strictly necessary for the site to function. If we add analytics in future, we will ask for your consent first and update this page.

Sharing

We share data only with service providers who help us run the studio (booking software, payment processing, email delivery, accounting), and only as far as they need it. We never sell personal data.

How long we keep it

Enquiries are kept for up to 24 months. Client and financial records are kept for as long as legally required, then deleted.

Your rights

You can ask for a copy of your data, correct it, delete it, restrict or object to its use, or withdraw consent at any time. Email hello@lunapilatesstudio.com and we will respond within one month. If you are not satisfied, you may complain to your national data protection authority.

Children

Our classes and this website are intended for adults. We do not knowingly collect data from anyone under 16 without the consent of a parent or guardian.

Changes

If we change this policy we will update the date at the top of this page.